Cancellation Policy
At Bare & Woven, we strive to process and deliver your orders as efficiently as possible. Please review our policy regarding order cancellations below:
1. Cancellation Window
- • Standard Orders: You may cancel your order within 6 hours of placement. Once this window has passed, the order enters our fulfillment process
and can no longer be cancelled. - • Shipped Orders: Once an order has been dispatched or a tracking number has been generated, it cannot be cancelled. In such cases, please
refer to our Returns & Exchanges Policy upon receiving your package.
2. How to Request a Cancellation
To cancel an order, please contact our support team immediately:
- • Email: support@bareandwoven.com
- • Subject Line: Urgent: Order Cancellation [Your Order Number]
3. Refunds
- • Approved Cancellations: If your cancellation is confirmed within the eligible window, a full refund will be processed to your original payment
method. - • Processing Time: Please allow 5–7 business days for the funds to reflect in your account, depending on your financial institution.
4. Pre-Order & Custom Items
- • Orders containing Pre-Order items follow the same 6-hour cancellation window.
- • Custom or Made-to-Order pieces may be subject to different terms; if production has already begun on a bespoke garment, we may be unable
to offer a full refund of the deposit or total cost.
5. Policy Amendments
Bare & Woven reserves the right to modify this policy at any time. Any changes will be updated on this page and will apply to all orders placed after
the update.
Note: If you made a mistake with your shipping address or size selection, please contact us within the 6-hour window so we can attempt to update
the information before the order is processed.